Comprehensive Privacy Notice

Zion Home Services, better known as Zion Home Services LLC, with an address in Lincolnton, North Carolina, United States, and website www.zionhomeservices.com, is responsible for the use and protection of your personal data. Below, we inform you of the following:

For what purposes will we use your personal data?

The personal data we collect from you will be used for the following purposes, which are necessary for the service you request:

• Responding to messages from the contact form.
• Providing any requested services.

What personal data will we use for these purposes?

To carry out the purposes described in this privacy notice, we will use the following personal data:

• Identification and contact information.

How can you access, rectify, or cancel your personal data, oppose its use, or revoke your consent?

You have the right to know what personal data we have about you, how we use it, and under what conditions (Access). Likewise, you have the right to request the correction of your personal information if it is outdated, inaccurate, or incomplete (Rectification); to request its deletion from our records or databases if you believe it is not being used properly (Cancellation); as well as to oppose the use of your personal data for specific purposes (Objection). These rights are known as ARCO rights.

To exercise any of the ARCO rights, you must send a request via email to zionhomeservices22@gmail.com with the following information:

• Full name of the data owner.
• Address.
• Phone number.
• Email address used on this website.
• A copy of an official identification attached.

Subject: «ARCO Rights»

A clear and precise description of the purpose of the request, which may include, but is not limited to, the following:

• Revocation of consent for processing your personal data.
• Notification of improper use of your personal data.
• Exercising your ARCO Rights, specifying whether you wish to Access, Rectify, Cancel, or Oppose the use of your data.

If requesting Rectification of your personal data, you must indicate the exact modification and attach supporting documentation. If requesting Revocation of Consent, please note that we may not always be able to immediately fulfill your request due to legal obligations requiring us to continue processing your data. Additionally, in certain cases, revoking your consent may mean we are unable to continue providing the service you requested or may result in terminating your relationship with us.

How long will it take to process your request?

15 days.

How will we communicate our response to your request?

We will respond via the same email from which the request was sent.

Use of Tracking Technologies on Our Website

We inform you that our website uses cookies, web beacons, and other tracking technologies, which allow us to monitor your behavior as an internet user and provide you with better service and a more personalized experience.

The personal data we collect through these tracking technologies include:

• Identifiers, usernames, and session passwords.
• Preferred language.
• User’s geographic location.
• Type of browser.
• Type of operating system.
• Date and time of the beginning and end of a user’s session.
• Websites visited.
• Searches performed.
• Advertisements viewed.
• Shopping lists and consumption habits on e-commerce sites.

These cookies, web beacons, and other technologies can be disabled. To learn how to do so, please check your browser’s help menu. Keep in mind that disabling cookies may prevent access to certain personalized functions on our website.

How can you learn about changes to this privacy notice?

This privacy notice may undergo modifications, changes, or updates due to:

• New legal requirements.
• Our own needs regarding the products or services we offer.
• Our privacy practices.
• Changes in our business model.
• Other reasons.

We commit to keeping this privacy notice updated regarding any changes, and you can always review the latest version on our website www.zionhomeservices.com.

Last update of this privacy notice: 03/20/2025